Account Manager

Infinity behavioral is hiring an account manager to act as a liaison between the company and clients.

Ft. Lauderdale, FL

Job Title: Account Manager
Department: Account Management
Division: Operations
Reports to: Director of Account Management
Location: Ft. Lauderdale, FL
FLSA Status: Exempt

General Summary of Duties:

Maintain close relationships with existing accounts by performing the duties below.

Typical Physical/Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires mobility. Requires prolonged sitting. The employee is required to stand, walk, talk and hear. Eye/hand coordination and manual dexterity; ability to frequently use hands; reach with hands and arms. Ability to distinguish letters, symbols, and colors. Ability to push and/or pull office equipment weighing five to fifteen pounds. Occasional travel is required.

Working Conditions:

Work is performed in an office environment. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.

Primary Responsibilities:

  • Acts as liaison between Company and clients.
  • Coordinates with Company departments to optimize client satisfaction and resolve issues.
  • Conducts in-service training and education for clients.
  • Meets with local clientele in person monthly and has monthly phone conferences with all other clientele to review numbers and resolve issues. A minimum of quarterly meetings with out of state clientele is also required.

 

Qualifications and Education Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   The requirements listed below are representative of the knowledge, skill, and/or ability required.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write professional emails, formal letters, speeches, and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; internet software; database software and contact management systems.

Education Requirements:

Bachelor’s degree (B.A./B.S.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

Preferred Skills:

Industry experience is preferred.